Customer Service Associate

"A Customer Service Associate facilitate a variety of transactions and customer interactions, including returns, exchanges, trade-ins, recycling, defective products and repair questions.
They partner with other employees, especially Geek Squad to ensure customer needs are met end-to-end.

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The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

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